Privacy Policy

INTRODUCTION

Deafine Media respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website at deafinemedia.com or interact with our services. By using our website or services, you agree to the practices described in this policy.

If you have questions about this policy or our data practices, contact us at hello@deafinemedia.com.

WHO WE ARE

Deafine Media is a marketing and media agency based in Ocala, Florida. We provide media and content production, marketing systems, and operational infrastructure services for health and wellness brands worldwide.

Business Contact Information: Deafine Media Ocala, Florida, United States Email: hello@deafinemedia.com Website: deafinemedia.com

INFORMATION WE COLLECT

We collect personal information in three ways: information you give us directly, information collected automatically when you visit our website, and information from third party services we use.

Information You Give Us Directly

When you fill out a form on our website, request a free resource, book a call, or contact us, you may provide:

Name (first and last)
Email address
Phone number (optional)
Business name
Website URL
Social media handles
Information about your business (industry, role, goals, frustrations)
Any additional information you choose to share in form fields or messages

Information We Collect Automatically

When you visit our website, we may automatically collect:

IP address and approximate location
Browser type and version
Operating system
Pages visited and time spent on each
Referring website (where you came from)
Date and time of visit
Device information (mobile, desktop, tablet)

This information is collected through cookies, web beacons, and similar tracking technologies. See the Cookies and Tracking Technologies section below for more detail.

Information From Third Party Services

We may collect information from third party platforms when you interact with us through them, including:

Social media platforms (when you message us or engage with our content)
Email service providers (when you open or click our emails)
Calendar booking tools (when you schedule a call with us)
Analytics platforms (Google Analytics and similar)
Advertising platforms (Meta, Google, and similar, once we begin running paid campaigns)

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

To Deliver Services and Resources

Send you the resources you requested (Growth Playbook, Online Presence Review, etc.)
Schedule and conduct strategy calls and discovery calls
Deliver client services if you become a paying client
Respond to inquiries and customer support requests

To Communicate With You

Send transactional emails (resource delivery, booking confirmations, service updates)
Send marketing emails about our services, content, and offers (only with your consent)
Send our newsletter
Notify you of changes to our services or this policy

To Improve Our Business

Analyze website performance and user behavior
Understand which content and offers resonate with our audience
Improve our website, services, and marketing
Conduct internal research and reporting

To Run Marketing Campaigns

Target relevant audiences with paid advertising on platforms like Meta and Google (once active)
Retarget visitors who have shown interest in our services
Measure the effectiveness of our marketing efforts

To Comply With Legal Obligations

Comply with applicable laws and regulations
Respond to legal requests from authorities
Protect our rights, property, and the safety of our users

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to collect information automatically when you visit our website. Cookies are small text files stored on your device.

Types of Cookies We Use

Strictly Necessary Cookies: Required for the website to function. Cannot be turned off.

Performance and Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics and similar tools).

Marketing and Advertising Cookies: Used to track visitors across websites to display relevant ads (Meta Pixel, Google Ads tracking, and similar tools, once active).

Functional Cookies: Remember your preferences and improve your experience.

Your Cookie Choices

You can control cookies through your browser settings. Most browsers let you block or delete cookies. Note that blocking certain cookies may affect website functionality.

If you are in a region with cookie consent requirements (such as the European Union under GDPR), you will see a cookie consent banner allowing you to manage your preferences when you first visit our site.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information in the following limited circumstances:

With Service Providers We use third party service providers who need access to your information to perform services on our behalf. These include:

Email service providers (for sending and managing email)
Customer relationship management (CRM) tools
Analytics platforms (such as Google Analytics)
Calendar booking tools
Cloud storage and file hosting providers
Payment processors (for paying clients)
Advertising platforms (for paid campaigns, once active)

These providers are contractually required to protect your information and use it only for the purposes we specify.

For Legal Reasons We may disclose your information if required by law, regulation, court order, or government request, or to protect the rights, property, or safety of Deafine Media, our clients, or others.

In Business Transfers If Deafine Media is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.

With Your Consent We may share your information with other parties when you give us explicit consent to do so.

YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal information:

General Rights (All Users)

Access: Request a copy of the personal information we have about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information.
Opt Out of Marketing: Unsubscribe from our marketing emails by clicking the unsubscribe link at the bottom of any email.
Cookie Preferences: Manage cookies through your browser settings or our cookie banner.

Additional Rights for European Union Residents (GDPR)

If you are in the European Economic Area, you have additional rights including:

Right to Object: Object to certain processing activities, including direct marketing.
Right to Restrict Processing: Request that we limit how we use your information.
Right to Data Portability: Receive your information in a structured, machine readable format.
Right to Withdraw Consent: Withdraw consent for processing based on consent at any time.
Right to Lodge a Complaint: File a complaint with your local data protection authority.

Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights including:

Right to Know: Know what personal information we collect, use, share, and sell.
Right to Delete: Request deletion of your personal information.
Right to Opt Out: Opt out of the sale or sharing of your personal information (we do not sell personal information).
Right to Non Discrimination: Receive equal service and pricing even if you exercise your privacy rights.
Right to Correct: Correct inaccurate personal information.
Right to Limit Use of Sensitive Information: Limit our use of sensitive personal information.

How to Exercise Your Rights

To exercise any of these rights, email us at jasmine@deafinemedia.com with the subject line "Privacy Request." We will respond within 30 days, or 45 days if your request is complex.

We may need to verify your identity before processing your request to protect your privacy.

DATA RETENTION

We keep your personal information only as long as necessary for the purposes described in this policy or as required by law. Specific retention periods include:

Form submissions and inquiries: Retained for up to 3 years after last interaction
Email subscribers: Retained until you unsubscribe, plus 90 days for record keeping
Client records: Retained for 7 years after the end of the engagement for legal and tax purposes
Website analytics: Retained according to the analytics provider's policies (typically 14 to 26 months)

When information is no longer needed, we delete or anonymize it.

DATA SECURITY

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include:

Encryption of data in transit (HTTPS/SSL)
Access controls and authentication requirements
Regular security reviews of our systems and providers
Staff training on data protection

No system is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.

INTERNATIONAL DATA TRANSFERS

Deafine Media is based in the United States. If you are accessing our website from outside the United States, your information will be transferred to, stored, and processed in the United States.

For users in the European Economic Area, the United Kingdom, or other regions with data protection laws, we ensure appropriate safeguards are in place for international data transfers, including standard contractual clauses approved by the relevant data protection authorities.

CHILDREN'S PRIVACY

Our website and services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn we have collected information from a child under 16, we will delete it promptly. If you believe we have collected information from a child under 16, contact us at hello@deafinemedia.com.

THIRD PARTY LINKS AND SERVICES

Our website may contain links to third party websites or services. This privacy policy does not apply to those external sites. We are not responsible for their privacy practices. Review the privacy policies of any third party sites you visit.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. When we make material changes, we will:

Update the "Last Updated" date at the top of this policy
Notify you by email or prominent notice on our website (for material changes)

We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, contact us:

Email: jasmine@deafinemedia.com Website: deafinemedia.com Mail: Deafine Media, Ocala, Florida, United States

For privacy specific requests, use the subject line "Privacy Request" so we can route it correctly.

This privacy policy was last reviewed and updated on 05/02/2026.